EL Publications

Privacy Policy

Effective Date: May 19, 2026

Welcome to el-publications.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our academic resources and publications.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us.

Personal Data: Name, shipping address, billing address, email address, and phone number required for order processing and courier delivery.
Payment Information: We collect data necessary to process your payment if you make purchases. All payment data is handled securely by our payment processors (including mobile financial services like bKash and bank gateways). We do not store your direct payment PINs or passwords.
Automatically Collected Data: We automatically collect certain information when you visit, use, or navigate the website. This includes IP addresses, browser and device characteristics, operating system, and information about how and when you use our website.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

To Fulfill and Manage Your Orders: We use your information to process payments, arrange for courier dispatch, and handle returns or exchanges for our books and academic materials.
To Deliver Services to the User: We may use your information to provide you with customer support and respond to your inquiries.
For Marketing and Analytics: We utilize data for targeted advertising, measuring ad performance (such as Meta Ads tracking), and analyzing website traffic to improve our user experience and product offerings.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

Third-Party Service Providers: Logistics and courier partners for book delivery, payment gateways for transaction processing, and web hosting services.
Analytics and Advertising Partners: We use third-party tracking tools to analyze website usage and serve relevant advertisements.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store your information. This helps us customize the website, track conversion events, and improve your overall shopping experience. You can typically choose to set your browser to remove cookies and to reject cookies.

5. Data Retention and Security

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access and obtain a copy of your personal information.
Request rectification or erasure of your data.
Opt-out of marketing communications at any time.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date," and the new policy will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact us at:

EL Publications

Address: Savar, Dhaka, Bangladesh

Email: elpublications25@gmail.com.com

Website: https://el-publications.com